Terms of Service

Last updated: January 10, 2026

Introduction

Welcome to Nordic Partners. These Terms of Service ("Terms") govern your access to and use of our website, services, and any related content provided by Nordic Partners ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree to these Terms, you may not access or use our services.

Definitions

  • "Services" refers to all consulting services, assessments, and solutions provided by Nordic Partners
  • "Website" refers to nordicpartners.com and all associated web pages
  • "User," "You," or "Your" refers to any individual or entity accessing our services
  • "Content" refers to all information, text, graphics, and materials available through our services

Use of Services

Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using our services, you represent and warrant that you meet these requirements.

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our services
  • Use our services for any fraudulent or illegal purpose
  • Impersonate any person or entity

Consulting Services

Service Agreement

Our consulting services are provided under separate written agreements that outline the specific scope, deliverables, timelines, and fees. These Terms serve as a general framework and are supplemented by any specific service agreements.

Professional Standards

We will provide our services with reasonable care and skill, consistent with industry standards and best practices. However, we do not guarantee specific results or outcomes from our consulting services.

Client Responsibilities

Clients are responsible for:

  • Providing accurate and complete information
  • Timely communication and feedback
  • Access to necessary systems and personnel
  • Implementation of recommendations (where applicable)
  • Payment of fees as agreed

Intellectual Property Rights

Our Content

All content on our website, including text, graphics, logos, images, and software, is the property of Nordic Partners or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Deliverables

Unless otherwise specified in a service agreement, deliverables created specifically for a client become the property of the client upon full payment. Nordic Partners retains the right to use general methodologies, templates, and know-how developed during the engagement.

License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or internal business purposes. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

Confidentiality

We recognize that during the course of providing services, we may have access to confidential and proprietary information. We commit to:

  • Maintaining strict confidentiality of client information
  • Using confidential information only for the purposes of providing services
  • Implementing appropriate security measures to protect confidential information
  • Not disclosing confidential information to third parties without authorization

Specific confidentiality terms may be outlined in separate Non-Disclosure Agreements (NDAs).

Payment Terms

Fees for our services will be outlined in the applicable service agreement. General payment terms include:

  • Payment is due according to the terms specified in the service agreement
  • Late payments may incur interest charges
  • We reserve the right to suspend services for non-payment
  • All fees are exclusive of applicable taxes unless stated otherwise
  • Refund policies are specified in individual service agreements

Limitation of Liability

To the fullest extent permitted by law:

  • Nordic Partners shall not be liable for any indirect, incidental, special, or consequential damages
  • Our total liability shall not exceed the fees paid by the client for the specific services giving rise to the claim
  • We are not responsible for any losses resulting from the client's failure to implement our recommendations
  • We make no warranties regarding the results or outcomes of our services

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.

Indemnification

You agree to indemnify and hold harmless Nordic Partners and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your implementation of our recommendations

Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

Termination provisions for specific consulting engagements will be outlined in the applicable service agreement.

Disclaimers

Our services and website are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties regarding accuracy, reliability, or completeness of content
  • Warranties that our services will be uninterrupted or error-free

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, unless otherwise agreed in writing.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between you and Nordic Partners regarding the use of our services and supersede all prior agreements and understandings.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Nordic Partners

Email: legal@nordicpartners.com

Phone: +250 795 460 311

Address: Kigali-Rwanda