Terms of Service
Last updated: January 10, 2026
Introduction
Welcome to Nordic Partners. These Terms of Service ("Terms") govern your access to and use of our website, services, and any related content provided by Nordic Partners ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.
Please read these Terms carefully before using our services. If you do not agree to these Terms, you may not access or use our services.
Definitions
- "Services" refers to all consulting services, assessments, and solutions provided by Nordic Partners
- "Website" refers to nordicpartners.com and all associated web pages
- "User," "You," or "Your" refers to any individual or entity accessing our services
- "Content" refers to all information, text, graphics, and materials available through our services
Use of Services
Eligibility
You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using our services, you represent and warrant that you meet these requirements.
Acceptable Use
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit any harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of our services
- Use our services for any fraudulent or illegal purpose
- Impersonate any person or entity
Consulting Services
Service Agreement
Our consulting services are provided under separate written agreements that outline the specific scope, deliverables, timelines, and fees. These Terms serve as a general framework and are supplemented by any specific service agreements.
Professional Standards
We will provide our services with reasonable care and skill, consistent with industry standards and best practices. However, we do not guarantee specific results or outcomes from our consulting services.
Client Responsibilities
Clients are responsible for:
- Providing accurate and complete information
- Timely communication and feedback
- Access to necessary systems and personnel
- Implementation of recommendations (where applicable)
- Payment of fees as agreed
Intellectual Property Rights
Our Content
All content on our website, including text, graphics, logos, images, and software, is the property of Nordic Partners or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Deliverables
Unless otherwise specified in a service agreement, deliverables created specifically for a client become the property of the client upon full payment. Nordic Partners retains the right to use general methodologies, templates, and know-how developed during the engagement.
License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or internal business purposes. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
Confidentiality
We recognize that during the course of providing services, we may have access to confidential and proprietary information. We commit to:
- Maintaining strict confidentiality of client information
- Using confidential information only for the purposes of providing services
- Implementing appropriate security measures to protect confidential information
- Not disclosing confidential information to third parties without authorization
Specific confidentiality terms may be outlined in separate Non-Disclosure Agreements (NDAs).
Payment Terms
Fees for our services will be outlined in the applicable service agreement. General payment terms include:
- Payment is due according to the terms specified in the service agreement
- Late payments may incur interest charges
- We reserve the right to suspend services for non-payment
- All fees are exclusive of applicable taxes unless stated otherwise
- Refund policies are specified in individual service agreements
Limitation of Liability
To the fullest extent permitted by law:
- Nordic Partners shall not be liable for any indirect, incidental, special, or consequential damages
- Our total liability shall not exceed the fees paid by the client for the specific services giving rise to the claim
- We are not responsible for any losses resulting from the client's failure to implement our recommendations
- We make no warranties regarding the results or outcomes of our services
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.
Indemnification
You agree to indemnify and hold harmless Nordic Partners and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any rights of another party
- Your implementation of our recommendations
Termination
We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
Termination provisions for specific consulting engagements will be outlined in the applicable service agreement.
Disclaimers
Our services and website are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:
- Warranties of merchantability or fitness for a particular purpose
- Warranties regarding accuracy, reliability, or completeness of content
- Warranties that our services will be uninterrupted or error-free
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.
Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, unless otherwise agreed in writing.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the modified Terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between you and Nordic Partners regarding the use of our services and supersede all prior agreements and understandings.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Nordic Partners
Email: legal@nordicpartners.com
Phone: +250 795 460 311
Address: Kigali-Rwanda